Frequently Asked Questions
Honest answers. Bold formulations. Backed by science and nature.
Brand Differentiation + Philosophy
Unlike most “natural” brands that use vague ingredient labels and synthetic fillers, Alchemy Elements formulates with clinical-grade, bioactive ingredients backed by scientific research. We extract our own frankincense resins in-house, use food-grade magnesium chloride, and rely on cold-pressed, plant-based actives to create skincare that actually performs.
Yes, we whenever available, and always opt for naturally derived alternatives to synthetic chemicals.
Some formulas require gentle preservation to ensure safety and shelf stability — in these cases, we only use nature-identical, ECOCERT-approved systems like radish root ferment or sodium phytate.
Formulation & Ingredient Safety
Only when necessary. Our preservative systems are plant-based, biodegradable, and safe for sensitive skin. You’ll never find parabens, phenoxyethanol, or formaldehyde donors in anything we make. For example, we use postbiotic ferment lysates and natural chelators to keep your skincare clean and stable, without compromising purity.
Yes, we use essential oils selectively and scientifically. Every essential oil in our formulas is chosen for its dermal safety, clinical function, and aromatherapeutic value, not just its scent.
You will never find filler fragrance oils or excessive essential oil loads in our skincare. We follow dermal safety guidelines and always formulate with precision. When using oils like lavender, frankincense, geranium, and chamomile at concentrations proven to benefit the skin without sensitization.
No, Alchemy Elements is 100% fragrance-free and dye-free. We never use synthetic fragrance, artificial colorants, or masking agents. What you smell or see in our products comes directly from nature. Like the golden hue of sea buckthorn fruit oil, or the calming scent of real steam-distilled lavender.
We believe your skin deserves active botanicals, not artificial perfume or hidden petrochemicals.
Yes, but always in dermal-safe, professionally calculated amounts. We never include essential oils just for scent. Every drop serves a purpose. Whether it’s lavender for inflammation, tea tree for microbial balance, or rose for skin regeneration. If your skin is extra sensitive, we also offer unscented versions of select products.
Product-Specific Questions
Yes, our magnesium sprays are formulated with skin compatibility in mind. Unlike conventional sprays that sting or irritate due to harsh concentrations or essential oil overload, ours use food-grade magnesium chloride blended with pure reverse osmosis water or hydrosols. The result is a powerful transdermal magnesium product that’s gentle enough for daily use.
- Magnesium Mist is a fast-absorbing spray designed for quick mineral delivery through the skin — great post-workout or before bed.
- Magnesium Vitality Lotion is a full-body treatment that includes magnesium chloride, aloe, calendula oil, shea butter, and plant emulsifiers. It hydrates, repairs, and nourishes while delivering the same mineral benefits in a luxurious cream base.
Absolutely! When it’s used correctly. We extract our frankincense resins in-house using technical lab equipment in a multi-day, multiple step process to preserve active boswellic acids like AKBA. These compounds are scientifically shown to reduce inflammation, support collagen synthesis, and calm irritated skin. We incorporate frankincense extract and essential oil in many of our top formulas; including Eternal Radiance Serum
Ingredient Sourcing + Manufacturing
We source globally but formulate locally. Our frankincense comes from Oman. Our oils come from trusted organic suppliers (e.g. Sibu, Mountain Rose Herbs). And all final formulation, testing, and packaging happens in Colorado, USA. Where we operate our lab and small-batch manufacturing.
Many are. However, some products contain essential oils or botanicals not recommended during pregnancy. We always list full ingredient decks and caution notes clearly on product pages. If you’re unsure, consult your healthcare provider or reach out to us directly. we’re happy to guide you!
Shopping Experience
We stand behind everything we make. If your order arrives damaged or if you’re not satisfied, reach out within 14 days of delivery and we’ll make it right — whether through a replacement or store credit. Due to the nature of small-batch, clean skincare, we cannot accept returns of opened products unless there’s a clear issue. For more on returns click HERE.
Yes, we ship all over the world. Shipping costs and duties (if applicable) will apply, and will be added at checkout.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page or by email.
Info@AlchemyElements.net
We will be happy to assist you.
Miscellaneous
Most products have a shelf life of 12–18 months unopened and 6–9 months after opening, depending on the formulation. Each product is preserved appropriately (when needed) and should be stored in a cool, dry place, away from direct sunlight. We also recommend shaking natural mists and serums gently before use to re-emulsify active botanicals.
Never. Alchemy Elements is cruelty-free and always will be. We test on willing humans; ourselves included And we carefully review all clinical literature related to our ingredients and formulations.
Yes and no. From time to time, we do include samples or small gifts in orders.



